Privacy Policy

This Privacy Policy describes how we collect, store, use and distribute information through Insight Senior app, our server and other platforms related to Insight Senior app.

Consent

By using Insight Senior app, you consent to the use of your Personal Information as described in this Privacy Policy. You may withdraw your consent to our processing of your Personal Information at any time.

Intended Users

Insight Senior app is directed solely to persons 18 years of age or older, and we do not knowingly gather Personal Information from visitors who are under 18. If we become aware that we have gathered Personal Information from a person under 18, then we will attempt to delete such information as soon as possible.

Collection of Information

Personal Information. By their nature, Insight Senior app tracks certain data that may be used to identify you individually. Currently, such information consists of your (i) Biometric Information, (ii) phone number (iii) mobile device data such as your phone’s unique device id number. When registering to use Insight Senior app and creating an account, we may ask you to provide certain information about yourself, such as your phone number (“Personal Contact Information”). Your Personal Contact Information, together with any other information we gather through Insight Senior app that may be used to identify, contact, or locate you individually, is collectively referred to herein as your “Personal Information.”

Data, Diagnostic & Login Information. If you run into technical errors in the course of using Insight Senior app, we may request your permission to obtain a crash report along with certain logging information from your system documenting the error (“Diagnostic Information”). Such information may contain information regarding your Operating System version and hardware. Biometric Information. Certain features of Insight Senior app may actively record biometric information about yourself as you use Insight Senior app. This tracking is accomplished through integration with your mobile device’s health tracking technology, such as Apple’s HealthKit API or Google Fit. Such information is referred to as “Biometric Information.”

Usage and Analytics Information. As you use Insight Senior app, we may also collect information through the use of commonly-used information-gathering tools, such as log files. Such Information may include information regarding your mobile device (such as your device model and unique device id number), Operating System, Internet Protocol (“IP”) address, and the actions you take while using Insight Senior app. Collectively, this information is referred to as “Usage and Analytics Information.” Geo-Location Information. We may collect only your real-time geo-location while using Insight Senior app. We request your permission before collecting such information. We do not store the history of geo-location information on our server.

Use of Information

Personal Information

We use your Personal Information to manage your account, to maintain our visitor lists, to respond to your inquiries or request feedback, for identification and authentication purposes, to send you administrative notifications (such as security, support or maintenance advisories), for service improvement, and to address issues like malicious use of the Insight Senior app. We may also use your Personal Information (excluding Biometric information) to notify you about new features in the Insight Senior app, and to send you general information about us and/or our partners. We do not actively collect Personal Information for the purpose of sale of such information in a way that specifically identifies the individual (i.e. we don’t sell customer lists). Data, Diagnostic Information and Login Information We use this information for the purpose of administering and improving Insight Senior app.

Biometric Information

We may also use your Biometric Information in a de-identified, aggregated, and anonymous way to monitor and analyze use of the Insight Senior app, to increase the Insight Senior app’s functionality and user-friendliness, and for the purpose of medical research. We do not disclose to third parties user data gathered from the HealthKit APIs or from health-related human subject research for advertising or other use-based data mining purposes other than improving health, or for the purpose of health research. We do not use or disclose to third parties your Biometric Information for the purpose of advertising or marketing in any way. We do not share user data acquired via the HealthKit or CareKit APIs with third parties without user consent.

Usage and Analytics Information

We use this information to administer and improve the Insight Senior app. We may also use your Usage and Analytics Information in a de-identified, anonymous way in conjunction with an analytics service such as Google Analytics to monitor and analyze use of the Insight Senior app, for the Insight Senior app’s technical administration, to increase the Insight Senior app’s functionality and user-friendliness, and to verify users have the authorization needed for the Insight Senior app to process their requests. If we plan to use your Personal Information in the future for any other purposes not identified above, we will only do so after informing you by updating this Privacy Policy. See further the section of this Privacy Policy entitled “Amendment of this Privacy Policy”.

Our service providers

From time to time we may need to employ third parties to help us provide the Services. These third parties may have limited access to databases of user information or registered member information solely for the purpose of helping us to develop the Insight Senior app and they will be subject to contractual restrictions prohibiting them from using the information about our members for any other purpose. Such agents or third parties do not have any rights to use Personal Information beyond what is absolutely necessary to assist us in development of the Insight Senior app.

Law and Order

We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of us or our users; or (d) protect our property rights.

Non-US Users

The servers of Insight Senior app are hosted in the United States and are intended primarily for visitors located within the United States. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you may be transferring your Personal Information outside of those regions to the United States for storage and processing. By providing your Personal Information through the Services, you consent to such transfer, storage, and processing.

Security

The security of your Personal Information is important to us. We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment. We take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us. We have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you.

Retention

We will keep your Personal Information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you. We may retain certain data as necessary for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law. All retained Personal Information will remain subject to the terms of this Privacy Policy. Please note that if you request that your Personal Information be removed from our databases, it may not be possible to completely delete all of your Personal Information due to technological and legal constraints.

Amendment of this Privacy Policy

We reserve the right to change this Privacy Policy at any time. If we decide to change this Privacy Policy in the future, we will post or provide appropriate notice. Any non-material change (such as clarifications) to this Privacy Policy will become effective on the date the change is posted, and any material changes will become effective 30 days from their posting to your listed email address. Unless stated otherwise, our current Privacy Policy applies to all Personal Information that we have about you and your account. The date on which the latest update was made is indicated at the top of this document. We recommend that you print a copy of this Privacy Policy for your reference and revisit this policy from time to time to ensure you are aware of any changes. Your continued use of the Insight Senior app signifies your acceptance of any changes.